A80 connect to Q25
The connectivity of the Q25 to the PAX A80 depends on the payment application on the A80 and making sure that the setup on the A80 is configured properly.
- Pinpad type- External
- External Card Reader- Auto
The application on the A80 must support EXDEV. If EXDEV has been added to the application, it will have an "External Device" tab in PAXSTORE.
Please Note: These are the applications that are supported for A80 + Q25 setup ( BroadPOS Elavon, TSYS Sierra, Transit, Clearent, Card Knox, Paxgistix, Portico, EPX Processor, Shift4, JetPayXML TC/HC P2PE latest versions, Vantiv latest versions), Omaha (latest version). RapidConnect is due late Q4 2025.
Q25 Troubleshooting Notes
There are both External PIN pad (monocable) and semi-integrated PIN pad versions of the Q25. Check the part number to ensure the device is the correct version for the A80. These are Q25-0UL-R75-03L0 and Q25-0UL-R75-04L0. Part numbers Q25-0UA-R75-03LA and Q25-0UA-R75-05L0 are Semi-Integrated terminals. Q25-0UA-R75-04LA is a Semi-Integrated terminal exclusive to Shift4.
If a monocable Q25 displays the screen below, it does not have EXDEV installed and must be returned for RMA:
Terminals with the screens below are for Semi-Integration:
There is no need to add an External PIN pad (monocable) to PAXSTORE. The Semi-Integrated version must be added to PAXSTORE so that it can be programmed.
A80 connection to SP20 V4 and SP30s Monocable are no longer supported in the latest application versions.
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