Status Error, Access Denied
If the customer is
receiving this error, they need to contact Datawire to reset the Datawire.
After the Datawire has been
reset they will need to perform a Host Register on the terminal.
1.
Menu
2.
Host Settings
3.
Host Register
4.
Provision or
Self-Register
Related Articles
Datawire/Datawire Issues (Status Error, Authentication Error, etc.)
DataWire Phone Number: 1.800.704.4202 NOTE: A Status Error does not mean the device needs to have the DataWire reset. If the device hasn’t registered with DataWire, there is nothing to reset. Check the description given after the “Status Error” and ...
Comm Error/Communication Error
Comm Error This error occurs when trying to connect a Semi-Integrated terminal (SP30s, S300 etc.) to a POS or after processing a transaction. The POS can be the merchant's computer system or a PAX S80. The error will appear on the PAX terminal and it ...
Send Error
Host response. This error appears when batching. Contact the host to determine what is wrong with batch or if there are any bad transactions in the batch. The host will be able to inform you why they can not accept the batch information.
Invalid Track Error
The error message listed above means that the information on the Magnetic Stripe cannot be read by the terminal. The Mag Reader could be dirty, or the card is dirty. You can clean the Mag reader by taking a paper towel and running it though the mag ...
PIN Xlate Error
PIN Xlate This error occurs when there is an issue with the terminals' encryption. The reseller should contact their distributor in reference to encryption.