Related Articles
Debit Transactions
Debit Transactions Debit is considered the same as cash where PIN verification is used to charge customers immediately. You can not get signature capture on debit. You can only do a Credit Refund/Return. You can bypass the Debit PIN by pressing ...
Invalid PIN
This error appears for 2 reasons on a PAX Terminal. The merchant is running a debit transaction and the customer enters their PIN number incorrectly. This will result in a Host Response of Invalid PIN. The merchant attempts to run a debit transaction ...
First Data Transactions
First Data Transactions Being prompted for pin when the Debit EDC is turned off: First data supports "Dual Message Format." This means all transactions should run as CREDIT. First Data will read the CHIP and determine if the card uses a Credit or ...
Auto Detect Error - PIN pad
Auto-Detect Errors occur when a PIN Pad such as an SP20v4 or SP30s mono cable connecting to a terminal like an S80/A80. To resolve the issue, make sure that the PIN Pad Type is set to External and the Contactless Module/External Card Reader is on ...
PIN Pads and Peripherals
Running an SP20 PIN Pad & getting errors: If using this Pin Pad with an S80, S500 or A80 terminal errors may occur for one of these reasons: PIN Pad type in the BroadPOS or BroadPOS Marketplace needs to be set to “External” or “Auto” ** The PIN pad ...