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Quick Chip
The terminal will display “Insert any time.” This feature allows the customer to insert their card before the terminal displays the total transaction amount. This feature is enabled by default. If you do not want to use this feature you can disable ...
Chip Read Error
Chip Read Error: Chip read error suggests the chip card was removed before the EMV transaction completed. If the chip card was removed before the transaction was sent to the processor, the terminal won’t send an automatic reversal to the processor ...
Partial Authorization/Approval
Partial Authorization Mandate A Partial Authorization occurs when an authorization is attempted for the full amount of the transaction and there are not enough funds available to cover the full amount, so an authorization for the amount available in ...
Current Report Types
There are 4 Current Report Types. All reports display the type of report that was printed, the serial number of the terminal, EDC Type, and the date and time the report was run. Journal Report: This is the most detailed report you can run on all the ...
Voiding a Transaction/ REV Outside WIN Error
This means the merchant tried to process a void outside of the timeframe allowed by the Host/Processor. Merchant will need to process a full return to refund the customer. Merchants cannot process a void after they have batched the transactions from ...