Related Articles
Delete a Transaction
There are incidences when a single transaction has corrupt data and it prevents you from closing your Batch. To get around this you will need to verify with the Host which transaction has the issue. You will need to capture the last 4 of the card ...
Error In Batch
This typically occurs on Tsys applications. It means there is a bad transaction in the batch. To resolve this issue the reseller or merchant needs to contact the host to find out which transaction has an issue and collect the card information needed ...
Invalid Batch Sequence
This error occurs on First Data Omaha applications. This happens when the batch number in the terminal does not match the batch number the Host is expecting. Omaha's Batch numbers range from 0 to 9 You can attempt to increase or decrease the batch ...
Timeout Reversal/Clear Reversal
Timeout Reversal: Happens when the processor approved the transaction, but the terminal didn’t get a response from the processor. The transaction is automatically reversed and the customer was not charged. Clear Reversal: During transactions, if the ...
Auto Batch
Auto Batch: The terminal controls the batching. Pre-authorizations are sent to the host on each transaction. Once the transactions are batched the Host completes the transaction. Terminals can be set up to auto batch at specific times. Inform the ...