Related Articles
Timeout Reversal/Clear Reversal
Timeout Reversal: Happens when the processor approved the transaction, but the terminal didn’t get a response from the processor. The transaction is automatically reversed and the customer was not charged. Clear Reversal: During transactions, if the ...
Delete a Transaction
There are incidences when a single transaction has corrupt data and it prevents you from closing your Batch. To get around this you will need to verify with the Host which transaction has the issue. You will need to capture the last 4 of the card ...
Error In Batch
This typically occurs on Tsys applications. It means there is a bad transaction in the batch. To resolve this issue the reseller or merchant needs to contact the host to find out which transaction has an issue and collect the card information needed ...
Terminal Transaction Limit
All PAX terminals are defaulted to hold 1500 transactions. Once the transaction limit has been reached you can no longer process transactions. Be sure to Batch all transactions daily If the terminal is being batched successfully and you receive ...
General Information for Traditional Terminals
S80 Encryption with PIN pad. If you use an S80 or A80 with a PIN pad (SP20v4 or SP30s) both of them must be encrypted. SP20v4 PIN Pad with an S80 terminal and getting errors. This might happen for several reasons, including: Not setting the PIN Pad ...