Related Articles
Connect Error (Dial)/ Choose Action Retry/ No Session Retry
Connect Error (Dial) We have limited support for connect/receive errors with terminals connected over dial. Choose Action Retry: Customers with terminals connected over Dial will get this error. Press the cancel button to see if the true error is a ...
Rapid Connect
First Data Rapid Connect Information Datawire TID: If the Datawire TID needs to be reset, you would want to perform a Clear Registry on the terminal. Please note the clear register will clear any pre-existing DataWire ID (DID). It must be in reset ...
Timeout Reversal/Clear Reversal
Timeout Reversal: Happens when the processor approved the transaction, but the terminal didn’t get a response from the processor. The transaction is automatically reversed and the customer was not charged. Clear Reversal: During transactions, if the ...
WiFi Connect Error
If you receive this during a download over WiFi follow the steps below: Menu Communication Main Comm Wifi Wifi Parameters Select your network Enter the password (Password is case sensitive) Press Enter Then press cancel all the way out to the main ...
Connect Error (LAN)
Connect Error: This is typically related to a Network Issue. If the customer is using First Data, check their Datawire to make sure you don't get a Status Error. Use the following procedures to solve a Connect Error. Over LAN Set the Main ...