Related Articles
Connect Error (Dial)/ Choose Action Retry/ No Session Retry
Connect Error (Dial) We have limited support for connect/receive errors with terminals connected over dial. Choose Action Retry: Customers with terminals connected over Dial will get this error. Press the cancel button to see if the true error is a ...
Timeout Reversal/Clear Reversal
Timeout Reversal: Happens when the processor approved the transaction, but the terminal didn’t get a response from the processor. The transaction is automatically reversed and the customer was not charged. Clear Reversal: During transactions, if the ...
Rapid Connect
First Data Rapid Connect Information Rapid Connect Connection: Rapid connect does not support Dial Connection. Datawire TID: If the Datawire TID needs to be reset, you would want to perform a Clear Registry on the terminal. Please note the clear ...
A80 connect to Q25
The connectivity of the Q25 to the PAX A80 depends on the payment application on the A80 and making sure that the setup on the A80 is configured properly. Pinpad type- External External Card Reader- Auto This is the content that they need to use on ...
Connect Error (LAN)
Connect Error: This is typically related to a Network Issue. If the customer is using First Data, check their Datawire to make sure you don't get a Status Error. Use the following procedures to solve a Connect Error. Over LAN Set the Main ...