DHCP & Static IP
DHCP/Static IP
Internet routing can be dynamic or static IP. If the customer is using a Static IP address, they need to disable DHCP in a file on the communications tab. Capture all of the IP addresses needed for the Static IP connection.
- Local IP
- Subnet Mask
- Gateway IP
- DNS IP
This can also be set in the terminal by going to:
Menu > Communication > LAN Parameters > LAN Type > Select DHCP or Static
Then enter into the remaining IP information listed on the terminal.
- Local IP
- Subnet Mask
- Gateway IP
- DNS IP
Related Articles
Setting Up Static IP Addresses
Setting Up Static IP Addresses CONVENTIONAL TERMINAL FIRMWARE STEPS: During any manual firmware download on a terminal, when prompted for “DHCP – Yes or No” you will enter the value that equals “No.” At this point, you will receive three prompts for ...Ping Test
Ping test are used to check if the terminal has a valid internet connection. Keep in mind if a customer is using a Static IP or Private Network the Ping test will fail. To perform a PING Test follow the instructions below, Connect the LAN cable or to ...Connect Error (LAN)
Connect Error: This is typically related to a Network Issue. If the customer is using First Data, check their Datawire to make sure you don't get a Status Error. Use the following procedures to solve a Connect Error. Over LAN on Traditional Terminals ...Change Communication Type/Comm Type
Communication settings for Android devices are set in the Settings tab. Only the A80 can be set for Dialup. The Dial Tone Check must be turned off for Dial at Terminal level in the BroadPOS application Communication settings. Change Communication ...DNS Resolve Error
DNS Resolve Error during a PING Test: This means the terminal is not connecting to the internet. First, ask if there have been any changes to the network. For example "have they changed Internet Service Providers?" "Was a router changed or replaced ...