Failure VM

Failure VM

Failure VM

This is a Tsys host response. It means Tsys is not accepting the information being sent to them from the terminal. 
Resolution:
  1. If the customer is on an application more than 1-year-old, update the application version.
  2. If updating the application does not resolve the issue have the customer contact Tsys to determine why the transaction is being rejected. 


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