Forced Transactions

Forced Transactions

(This can only be done from a Standalone terminal and not from a Semi-Integrated terminal i.e s300, sp30s etc.)

On the Traditional terminal:
      - Press the down arrow until SALE changes to FORCED or Press F4 until it changes to FORCED
      - Enter the amount of the forced sale
      - Enter the card numbers manually
      - Enter the Auth Code from either the original sale receipt or provided by the host
      - Press Enter to complete the FORCED transaction

***If the forced transaction does not process the caller will need to speak with the host about how to receive compensation for this transaction***

On the Android based terminal: 
      - Choose the transaction type: Credit or Debit
      - Select the tile labelled Forced
      - Enter the card details, this will be a manual entry 
      - Enter the Auth code found on the receipt or obtained from the processor 
      - Th terminal will print a confirmation receipt