Related Articles
HTTP Host Error
HTTP Host Error: This is a batch error from the host. It indicates that there is an issue with the batch URL. If the customer has never had issues batching, you can redirect the caller to the host to determine if they are experiencing any issues with ...
Get Task Error
Get Task Error: A Firmware update issue. The terminals' firmware may be too old and cannot accept the new update. It is an incorrect TID when doing a firmware update. The customer may have entered the static IP information, the Remote IP, or Remote ...
Get Header Trailer Error
Test POSLINK Connection This error exists when connecting an S80 to an S300 or SP30s On the S80 press Menu > Poslink > Get Header Trailer If you get an error this means the terminals are not communicating to each other. Header/Trailer Error or ...
Retry Error
Retry Error: When processing a payment, if you get a retry error press the cancel button to see what the exact error is. The terminal will either display a receive error (Dial Connection) or connect error (First Data). Troubleshoot based on the error ...
Debit Transactions
Debit Transactions Debit is considered the same as cash where PIN verification is used to charge customers immediately. You can not get signature capture on debit. You can only do a Credit Refund/Return. You can bypass the Debit PIN by pressing ...