This error occurs on First Data Omaha applications. This happens when the batch number
in the terminal does not match the batch number the Host is expecting.
- Omaha's Batch numbers range from 0 to 9
- You can attempt to increase or decrease the batch number by 1 digit.
- You can also reset it to 0
- If changing the batch number doesn't work, they need to contact the host to determine what number they are expecting.
Change Batch Number steps for Traditional Terminals
- On the terminal level press Menu
- System Settings
- Batch Number (Press the CLEAR button to delete the number they see)
- Enter the new Batch Number and press enter (Green button)
Change Batch Number steps for Android Terminals
- Open Payment Application
- Function
- Settings
- Host Settings
- Batch Number