Related Articles
Invalid Track Error
The error message listed above means that the information on the Magnetic Stripe cannot be read by the terminal. The Mag Reader could be dirty, or the card is dirty. You can clean the Mag reader by taking a paper towel and running it though the mag ...
Invalid PIN
This error appears for 2 reasons on a PAX Terminal. The merchant is running a debit transaction and the customer enters their PIN number incorrectly. This will result in a Host Response of Invalid PIN. The merchant attempts to run a debit transaction ...
Invalid License E SERIES
When setting up an E Series terminal and error message comes up saying invalid license you must make sure the Server URL is configured for the right Terminal Management System. To access the menu press the four corners of the Q20 terminal clockwise ...
Invalid PIN/ Pinpad Error/ System Error
Invalid PIN: Can be seen for 2 different issues. Customer entered an Invalid Debit or EMV PIN. Incorrect injection/encryption keys. The terminal may need to be encrypted again. PinPad Error/Injection Error/System Error: This means the terminal is not ...
Terminal Capture and Host Capture
Terminal Capture: All transactions are stored in the terminal and must be sent to the Host for completion. - The merchant is responsible for closing the batch at the end of the night or making sure auto-batch is properly set up in the file build - ...