Terminal Not Active

License Not Active or Terminal Not Active

  1. This message displays when the terminal is not Active in BroadPOS or PAXSTORE.
  2. To resolve this issue, go into the TMS and Activate the terminal.

    • Related Articles

    • Invalid License E SERIES

      When setting up an E Series terminal and error message comes up saying invalid license you must make sure the Server URL is configured for the right Terminal Management System. To access the menu press the four corners of the Q20 terminal clockwise ...
    • Terminal Capture and Host Capture

      Terminal Capture: All transactions are stored in the terminal and must be sent to the Host for completion. Host Capture: All transactions are sent to the Host for processing. The Host controls and closes the batch at set times. No batching is ...
    • S300: Screen and Keypad

      The figure below shows an S300 terminal screen and keypad. 1. Power cycle terminal (turn terminal off and back on again). 2. During the self-test, press the Func button > then press Cancel to access the Main Menu (Root Menu).
    • Terminal Locked

      Terminal Locked Terminal Locked (S-Class terminal): If this displays on the Customers' terminal they have entered the incorrect terminal password too many times and the terminal is now locked. To unlock the terminal turn it off then turn it back on. ...
    • PED Tampered/ Terminal Be Attacked/ PCI Ped 4

      Ped Tampered /Terminal Be Attacked: The terminal has detected an insecurity with the hardware and has locked itself for security purposes. This can happen if the terminal was dropped or actually tampered with. This error message will also appear if ...