MOTO is Mail Order Telephone Order
This can be enabled to accept payments without the card being present also known as Manual Credit Card Transactions.
Additional verification questions are asked with manual entry transactions such as zip code or address. Merchants pay more for Manual Entry services to the Host such as MOTO Services because there is a higher risk of fraud. If there is an issue running a manual transaction check PAXSTORE to ensure it is enabled for each Card Type.
Enable Manual Entry on the File
- EDC Tab
- Credit Features
- Others
- Manual Entry
On the
CARD TYPE tab for each card type set the requirements for manual transactions.
AVS means Address Verification
Related Articles
Surcharge Fees
MOTO stands for Mail Order/Telephone Order and is a credit card processing method for businesses that primarily accept card-not-present transactions. MOTO payments are transactions where a customer provides their payment information to a business ...Signature Settings
Signature Settings EMV Signature: Can either be on or off. You can not set signature limits for EMV/Chip Transactions. If this feature is enabled there are no guarantees you will receive a Signature Line on the receipt. Chip transactions are the most ...E-Series Set-Up
The E Series terminals follow the instructions below for the firmware update and the app download. First UPDATE the firmware to the latest version for the E500, E600,E800. IMPORTANT Please remember the E700 only operates on Firmware version 3.01.02 ...Check LAN Cable
This error message means that the machine cannot recognize the ethernet cable connected to it. To trouble shoot the issue, please proceed with the following: Have the caller verify that the Ethernet cable is inserted properly into the LAN port of the ...Module Check
How to Perform a Module Check Power Cycle the terminal and upon reboot hold the function or menu key until you see self test on the screen, depending on the device you may need to press Menu once you see the PCI screen 1. Hit the arrow down until you ...