Paper Roll / Printer Paper Sizes
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Receipt Paper/Reprint Receipt/ FAQs
Receipt Paper Thermal Paper is used in the terminal. The paper should feed from underneath the roll. When using an S80 the paper does not need to be fed into the black rubber roller. How to Re-Print A Receipt: If the terminal is connect to a POS the ...
BroadPOS - Error Receipt 0-32 Characters
Error Receipt This issue is specific to the Header or Trailer lines on the receipt. It is possible the customer is using too many characters in these fields. To resolve the issue have the caller split the lines information between Header Line 1 -4 or ...
Terminal Capture and Host Capture
Terminal Capture: All transactions are stored in the terminal and must be sent to the Host for completion. - The merchant is responsible for closing the batch at the end of the night or making sure auto-batch is properly set up in the file build - ...
Module Check
How to Perform a Module Check Power Cycle the terminal and upon reboot hold the function or menu key until you see self test on the screen, depending on the device you may need to press Menu once you see the PCI screen 1. Hit the arrow down until you ...
How to clean a PAX Terminal
Purpose: This document will demonstrate the necessary steps to take in keeping your PAX terminal sanitized, with the purpose of minimizing the spread of bacteria and other germs. Tools Needed: 60% or higher Alcohol-based Hand Sanitizer Card Reader ...