When
it comes to the E Series terminals follow the instructions below for the
firmware update and the app download.
- First
UPDATE the firmware to the latest version for the E500, E600, E700,
E800.
- Then
go to the PDM (Payment Device Manager) App and push version
2.01.06. IMPORTANT Please remember the E700 only operates on
PDM version 3.01.02. If this version is uploaded to any other terminal the
terminal will need to be sent to RMA.
- Open
the application you plan to process in PAXSTORE on the Q20, then Build your
file.
- Once
completed, power cycle your terminal and upon the reboot tap the center of the
Q20 repeatedly until you open the OS Menu.
- Once
open go to the Android side of the terminal and open PDM. Once in PDM go
to Local Update and tap Upgrade.
- The
unit will automatically push the basic app version 1.00.05 to the Q20, which
allows the Q20 to download your payment application.
- Once
all files have updated power cycle your again and pull the download for the
Q20. If the terminal is connected to the internet it will automatically pull
the file from PAXSTORE within 2-3 minutes.
- If
it does not pull the file you can download it manually by tapping the 4 corners
of the Q20> Settings, App Management > App update.