Please Install the latest BroadPOS Manager

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• DIFFERENT LOGS ("Broadpos log" and "Detailed log")

  Detailed Log Open PAXSTORE Application > Click 3 lines > More > Upload Terminal Logcat> Detail log > Hit upload Broadpos Log Open Payment Application > Go to Func > Settings > About Broadpos < Hit log upload. Once uploaded, you can download both ...

• BroadPOS Locate a Multi-Merchant (MM) Application or a Gift Card Application

  In PAXSTORE: Locate MM/Gift Card Applications on a Traditional Terminal Click BroadPOS Marketplace Click App List Search MM or the name of the Gift Card processor Click the app to view the application versions, release notes, and other details Locate ...

• BroadPOS - Error Receipt 0-32 Characters

  Error Receipt This issue is specific to the Header or Trailer lines on the receipt. It is possible the customer is using too many characters in these fields. To resolve the issue have the caller split the lines information between Header Line 1 -4 or ...

• A80 connect to Q25

  The connectivity of the Q25 to the PAX A80 depends on the payment application on the A80 and making sure that the setup on the A80 is configured properly. Pinpad type- External External Card Reader- Auto The application on the A80 must support EXDEV. ...

• SQL Failed to Activate

  This typically happens on a Semi-Integrated terminal. It means that the POS Features are not set up correctly and an update may be needed for either the application or the POS. To resolve this issue: Go into Communication Tab in BroadPOS or PAXSTORE ...