PreAuthorization

PreAuthorization/ Post Authorization

Pre-Authorization/Auth


  1. Merchants can process a Pre-Authorization Hold as a transaction. This means it will hold a specific dollar amount in the customers' account for a sale. 
  2. Pre-Authorizations are NOT final. To complete the sale the merchant must process a POST Auth transaction using the Transaction # from the Pre-Auth. 

Void a Pre-Authorization
  1. The merchant can void a pre-authorization transaction by following the Void Transaction steps. 
  2. Func/ "F"
  3. Scroll down to Void
  4. Select Payment Type as Credit
  5. Enter the transaction number
  6. Press enter to confirm the amount and last 4 digits of the card number
  7. The void is complete
Post Authorization
  1. A Post Authorization is needed to finalize a Pre-Authorization Sale.
  2. You can cancel a Pre-Auth by doing a Post Auth for $0.00. However, the cardholders' bank determines when the amount held will be released. 
  3. If the merchant does not finalize this sale the Host will not pay the merchant for the sale when they Batch the transactions. 
    1. Depending on your processor if the application is a Terminal Capture (TC) the merchant can do a "FORCED" transaction using the Approval code for the Pre-Auth to charge the customer.
    2. If a merchant needs the original authorization code, it can be found on the merchant receipt copy or by calling the Payment Host
    3. If the merchant doesn't have card information, they can print a post auth using the transaction number
    4. Menu> System settings> Database> Post Auth> Transaction number



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