Receipts

Receipt Paper/Reprint Receipt/ FAQs

Receipt Paper

Thermal Paper is used in the terminal. The paper should feed from underneath the roll. When using an S80 the paper does not need to be fed into the black rubber roller.

How to Re-Print A Receipt:

 If the terminal is connect to a POS the reprinting receipts will need to be initiated from the the POS. 

  1. Function
  2. Reprint
  3. Select Last Cust. Receipt or Any Receipt

Types of Receipt:

  1. Merchant Copy
  2. Customer Copy

How to configure the types of receipt:

 There are 2 ways to configure the type of receipt. The first is through the terminal and the second is within the file.

Changing Receipt Options on Pax Terminals:

  1. Android

    1. Function

    2. Settings

    3. Transaction Settings

    4. Choose either Credit, Debit or EBT

    5. Receipt Options


  1. Traditional
    1. Menu
    2. Operation Settings
    3. Receipt Print
    4. Receipt Option

Changing Receipt Option within the file:

The option to change the receipt type within the file can be found under EDC TAB.




Receipt FAQ's:

  1. Can I make the terminal prompt if I wanted it to print out a customer receipt?

    1. If the terminal is configured to print out both Merchant and Customer Copy of the receipt, there will always be a prompt after the Merchant Copy has been printed out asking if they want to print out a Customer Copy of the receipt.

  2. Can I increase the time for the Customer Copy prompt?

    1. Unfortunately, there is no settings within the terminal or the file that can help increase the time for the Customer Copy prompt.

  • Can I remove the extra US Debit information at the bottom of the receipt?
    • First Data certified the application to print this information at the bottom of the receipt and PAX can not remove it. ISOs can submit a request to sales@pax.us to have this data removed from the next release.
  • Why do receipts print as a Credit transaction when the customer used their debit PIN?
    • This typically happens when using a First Data application. The preprint option needs to be Disabled in BroadPOS
    • Preprint: This feature starts printing the receipt based on the EDC selected before the transaction is completed (First Data initiates all transactions as a Credit EDC).




Receipt Abbreviations


SALE (SL)
AUTH (AT)
POST AUTH (PA)
FORCE (FR)
RETURN (RT)
VOID SALE (VS)
VOID AUTH (VA)
VOID POST AUTH (VP)
VOID FORCE (VF)
VOID RETUN (VR)

Gift Card Abbreviations

ADD VALUE (AV)
ACTIVATE (AC)
REPLACE (RP)
BALANCE (BL)
VOID (VD)
DEACTIVATE (DA)
REDEEM (RD)



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