Related Articles
Datawire/Datawire Issues (Status Error, Authentication Error, etc.)
DataWire Phone Number: 1.800.704.4202 NOTE: A Status Error does not mean the device needs to have the DataWire reset. If the device hasn’t registered with DataWire, there is nothing to reset. Check the description given after the “Status Error” and ...
Register First Error
Check if there is a file built for the terminal in PAXSTORE. Make sure the terminal is pointed to the correct TMS which is PAXSTORE 1. Menu 2. System Settings 3. App Management 4. Configuration 5. Check the Server URL (t.paxstore.us) and Server Port ...
Comm Error/Communication Error
Comm Error This error occurs when trying to connect a Semi-Integrated terminal (SP30s, S300 etc.) to a POS or after processing a transaction. The POS can be the merchant's computer system or a PAX S80. The error will appear on the PAX terminal and it ...
Send Error
This is a Host response. this error appears when trying to close the batch. Contact the host to determine what is wrong with batch or if there are any corrupted transactions in the batch. The host will be able to inform you why they can not accept ...
Handshake Error
Handshake Error: This occurs during a Firmware Update The terminal is not connecting to PAXSTORE or the firmware server. If this happens during a Firmware update make sure you are using the correct Port #, IP Address, and TID. Also, verify the port ...