Related Articles
Invalid Track Error
The error message listed above means that the information on the Magnetic Stripe cannot be read by the terminal. The Mag Reader could be dirty, or the card is dirty. You can clean the Mag reader by taking a paper towel and running it though the mag ...
NPM/No Paper Mode
NPM: If NPM, No paper mode, is displayed on the top of the screen then the terminal is either out of paper or it is inserted incorrectly. Change NPM Settings: Traditional Terminal Menu Operation Settings No Paper Mode Select if you want it On, Off, ...
Comm Error/Communication Error
Comm Error This error occurs when trying to connect a Semi-Integrated terminal (SP30s, S300 etc.) to a POS or after processing a transaction. The POS can be the merchant's computer system or a PAX S80. The error will appear on the PAX terminal and it ...
Handshake Error
Handshake Error: This occurs during a Firmware Update The terminal is not connecting to PAXSTORE or the firmware server. If this happens during a Firmware update make sure you are using the correct Port #, IP Address, and TID. Also, verify the port ...
Send Error
This is a Host response. this error appears when trying to close the batch. Contact the host to determine what is wrong with batch or if there are any corrupted transactions in the batch. The host will be able to inform you why they can not accept ...