S920 Radio Init

S920 Radio Init Workaround


S920 Radio Init/Wifi Init Errors



The preferred SIM Card provider is T-Mobile. We can not guarantee the service with any other provider. 
 

Use the following steps to work around this error:

Access the Back Menu by rebooting the terminal

While it’s booting press the “2” button repeatedly until the screen display Main Menu

Screenshot:


Go into System Config enter the password 123456

For Radio Init Error:  Press “3” for wireless


Press Switch, then Enter (Green Button) to Open


Go to APN and enter the APN for the wireless carrier 

Terminal will connect to the SIM card

For Wifi Init Error: Press “4” for Wifi


Press Auto Connect and Open

Press AutoSet, search for your Network and enter the password

Terminal will connect to WiFi

Press the Cancel button (Red X) until it says “Quit TM”


Press "Yes", or the Green button for "YES."


The terminal will reboot and move pass the Radio/Wifi Init Error.








    • Related Articles

    • S920L: Connect Issue/Radio Init/ Wifi Init

      S920 Workaround is Attached if needed Use the Back Menu to connect to your SIM Card or Wifi. The preferred SIM Card provider is T-Mobile. We can not guarantee the service with any other provider. Access the Back Menu (OS Menu) Turn off the terminal ...

    • Radio Init Error

      Radio Init Error T-Mobile is the preferred SIM card provider. Ask if they have data on their SIM Card Ask if they have verified the SIM is activated Check if they are using the correct APN Ask if they can try a different SIM card.

    • No Radio Signal

      No radio signal This means the Wireless Device does not have a SIM Card or an APN.  Have the caller check if they have an active SIM and if the APN is correct in the terminal. 

    • Radio Failed/Wifi Failed

      To resolve this issue re-enter the wifi or wireless information. Connect to Wifi Go to Menu Select Communication Main Communication > Select Wifi  Select Wifi parameters and search for your network. Network Password in case sensitive. Connect to ...

    • Injection Keys/Encryption

      Injection Keys/Encryption If you are experiencing issues with your terminal’s encryption: Resellers/ISO/ISV: If you do not have the ability to provide terminals with Key Injections you must reach out to the Distributor. · The PIN Debit key is always ...