Script Cert.Pem Check Error

Script Cert.Pem Check Error

This error appears on a Q20 when setting up an E-Series terminal. To resolve this error be sure the Q has loaded the basic application. Follow the instructions below to update the basic application to the Q20.

  1. Once the correct version of PDM has been downloaded reboot the terminal and tap the Center of the Q20 repeatedly as it boots to open the OS (Root) Menu.
  2. Once the OS Menu is open go back to PDM and tap Local Update
  3. Update all the files in this area
  4. Once the files have updated you can reboot the terminal and proceed to push and download the payment application for the Q20.


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