Related Articles
POS Socket Send Error
POS Socket Send Error The communication between the POS and the PAX Terminal is timing out. Increase the receive and connect timeout on the PAX device. Advise the caller if this does not correct the issue the customer will need to call the POS ...
Comm Error/Communication Error
Comm Error This error occurs when trying to connect a Semi-Integrated terminal (SP30s, S300 etc.) to a POS or after processing a transaction. The POS can be the merchant's computer system or a PAX S80. The error will appear on the PAX terminal and it ...
Handshake Error
Handshake Error: This occurs during a Firmware Update The terminal is not connecting to PAXSTORE or the firmware server. If this happens during a Firmware update make sure you are using the correct Port #, IP Address, and TID. Also, verify the port ...
Invalid Track Error
The error message listed above means that the information on the Magnetic Stripe cannot be read by the terminal. The Mag Reader could be dirty, or the card is dirty. You can clean the Mag reader by taking a paper towel and running it though the mag ...
PIN Xlate Error
PIN Xlate This error occurs when there is an issue with the terminals' encryption. The reseller should contact their distributor in reference to encryption.