Serv Not Allowed Error

Serv Not Allowed Error

Serv Not Allowed Error: Host does not allow this type of transaction.

  1. Check the application version and parameters to verify the setup.
  2. Make sure the correct industry type is selected.  For instance, running EBT on a Restaurant application will trigger the error.  EBT is only allowed on Retail applications.
  3. If everything is set up correctly the Customer will need to contact the Host to determine why they can not perform this transaction type. 

    • Related Articles

    • ECO- XML Validation Error/ Transaction Not Allowed

      XML validation error/ Transaction not allowed Check the Merchant Category Code (MCC) on the parameters on the TSYS file. Check the TPP ID for Rapid Connect Applications. Please note that the TPP IDs have changed over time. If the ISO is updating an ...

    • Comm Error/Communication Error

      Comm Error This error occurs when trying to connect a Semi-Integrated terminal (SP30s, S300 etc.) to a POS or after processing a transaction. The POS can be the merchant's computer system or a PAX S80. The error will appear on the PAX terminal and it ...

    • Send Error

      Host response. This error appears when batching. Contact the host to determine what is wrong with batch or if there are any bad transactions in the batch. The host will be able to inform you why they can not accept the batch information. 

    • Invalid Track Error

      The error message listed above means that the information on the Magnetic Stripe cannot be read by the terminal. The Mag Reader could be dirty, or the card is dirty. You can clean the Mag reader by taking a paper towel and running it though the mag ...

    • PIN Xlate Error

      PIN Xlate This error occurs when there is an issue with the terminals' encryption. The reseller should contact their distributor in reference to encryption.