Related Articles
Send Error
This is a Host response. this error appears when trying to close the batch. Contact the host to determine what is wrong with batch or if there are any corrupted transactions in the batch. The host will be able to inform you why they can not accept ...
Comm Error/Communication Error
Comm Error This error occurs when trying to connect a Semi-Integrated terminal (SP30s, S300 etc.) to a POS or after processing a transaction. The POS can be the merchant's computer system or a PAX S80. The error will appear on the PAX terminal and it ...
Handshake Error
Handshake Error: This occurs during a Firmware Update The terminal is not connecting to PAXSTORE or the firmware server. If this happens during a Firmware update make sure you are using the correct Port #, IP Address, and TID. Also, verify the port ...
ACK Error
ACK Error This error typically populates on the POS. The message means the command that the POS is sending to the terminal is not being acknowledged. It is possible the the communication times out before the terminal has a chance to receive it. Have ...
HTTP Host Error
HTTP Host Error: This is a batch error from the host. It indicates that there is an issue with the batch URL. If the customer has never had issues batching, you can redirect the caller to the host to determine if they are experiencing any issues with ...