Related Articles
Terminal Activation/ Activate Online
When the terminal is new and has never been connected to PAXSTORE it must be Activated before it will take the download. To activate the terminal follow the directions below. Menu System Settings App Management Activate On an Android Terminal open ...
Radio Failed/Wifi Failed
To resolve this issue re-enter the wifi or wireless information. Connect to Wifi Go to Menu Select Communication Main Communication > Select Wifi Select Wifi parameters and search for your network. Network Password in case sensitive. Connect to ...
License Not Active or Terminal Not Active
This message displays when the terminal is not Active in BroadPOS or PAXSTORE. To resolve this issue, go into the TMS and Activate the terminal.
Register First Error
Check if there is a file built for the terminal in PAXSTORE. Make sure the terminal is pointed to the correct TMS which is PAXSTORE 1. Menu 2. System Settings 3. App Management 4. Configuration 5. Check the Server URL (t.paxstore.us) and Server Port ...
Not Activated Error on Tsys
This error message means there is an issue with the Gen 2 Auth Code. Perform a Host Register on the terminal to Activate the Auth Code: 1. Menu 2. Host Settings 3. Host Register 4. Activate If this does not work, verify the merchant phone number and ...