This typically happens on a Semi-Integrated terminal.
It means that the POS Features are not set up correctly and an update may be needed for either the application or the POS.
To resolve this issue:
- Go into Communication Tab in BroadPOS or PAXSTORE
- Disable the POS Auto Register.
If this does not resolve the issue verify you are using the latest version of the Application and email
Integration@pax.us to get the latest version of POSLINK for the POS.
In PAXSTORE: