Tsys

Tsys Terminals

If your terminal was purchased directly through Tsys we do not support it. Tsys has their own instance of BroadPOS and PAXSTORE. We can not see their Files.

Tsys Builds Files for:
S300
D210
Android Terminals

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    • General Information for Traditional Terminals

      S80 Encryption with PIN pad. If you use an S80 or A80 with a PIN pad (SP20v4 or SP30s) both of them must be encrypted. SP20v4 PIN Pad with an S80 terminal and getting errors. This might happen for several reasons, including: Not setting the PIN Pad ...

    • Tsys & TransIT General Info

      Tsys & TransIT Applications Multi-pass runs as Host Capture (HC) to Tsys using the TransIT applications. There is a Device ID needed for the HC application. Tsys Applications process over Sierra and it is a Terminal Capture (TC) application. 

    • Tsys SSL Flag

      If the customer is using a Tsys application with their communication type as LAN the SSL Flag needs to be enabled. Inform the reseller to contact Tsys to enable this feature.  If the feature is not enabled the terminal will get a Receive Error when ...

    • Tsys P2PE Mode Not Activated

      P2PE: Point 2 point encryption needs to be disabled on Tsys host tab if the merchant is not using a Gen2Auth Code/AuthCode.  Tsys Not Activated Error: This means the Gen2Auth code is not activated on the Tsys end or that the terminal needs to do a ...

    • TSYS EMV errors

      This page provides a few tips on how to address various types of errors encountered when processing with TSYS. Errors could be caused by hierarchy elements, or the authentication info on the file does not match what Tsys has in their system. In ...