Remote Key Injection (RKI)
If you would like to know more about Remote Key Injection (RKI) please contact
sales@pax.us or caller 1-877-859-0099 Option 6 for Sales.
If a customer calls asking for the password for the PAX Inject Application, it is 729465328.
Related Articles
Injection Keys/Encryption
Injection Keys/Encryption If you are experiencing issues with your terminal’s encryption: Resellers/ISO/ISV: If you do not have the ability to provide terminals with Key Injections you must reach out to the Distributor. · The PIN Debit key is always ...
Invalid PIN/ Pinpad Error/ System Error
Invalid PIN: Can be seen for 2 different issues. Customer entered an Invalid Debit or EMV PIN. Incorrect injection/encryption keys. The terminal may need to be encrypted again. PinPad Error/Injection Error/System Error: This means the terminal is not ...
E-Series Set-Up
The E Series terminals follow the instructions below for the firmware update and the app download. First UPDATE the firmware to the latest version for the E500, E600,E800. IMPORTANT Please remember the E700 only operates on Firmware version 3.01.02 ...
Invalid PIN
Invalid PIN This error appears for 2 reasons on a PAX Terminal. The merchant is processing a debit transaction and the customer enters their PIN number incorrectly. This will result in a Host Response of Invalid PIN. The merchant attempts to process ...
RMA FAQs
RMA FAQs 1. What is the RMA warranty period? The warranty period for terminals and associated equipment is 2-years from date PAX sold the terminal to the distributor, not the current terminal owner’s date of purchase from the distributor. 2. Is there ...