23-Tap Not Accepted

23-Tap Not Accepted

The default setup for contactless transaction limit is 100.00 for every card type. This can be found under EMV Tab. If they are processing over the limit for a contactless transaction, they will receive a “23-Tap Not Accepted” error. For this error to be fixed, they just need to increase the contactless transaction limits to the amount that the merchant desires.


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